fortune game – Privacy Policy
This Privacy Policy explains what information fortune game collects from Philippines users, how it is used, and how it is protected. Please read it carefully before registering or using the platform.
Last updated: June 2025 | Applies to: fortunegame.pro | Market: Philippines
1. Information We Collect
When you register and use fortune game, we collect several categories of information in order to operate the platform and provide services to Philippines users.
Account information: When you create an account, we collect your name, date of birth, email address, username, and password. This information is required to verify your identity, confirm your eligibility (18+), and manage your account.
Payment and transaction data: When you make a deposit or request a withdrawal in Philippine Peso (₱ PHP), we collect transaction details including payment channel (such as GCash, Maya, BDO, or BPI), transaction amounts, timestamps, and reference numbers. We do not store full bank account or card credentials directly — payment processing is handled through third-party providers.
Device and browser data: We automatically collect technical information when you access fortune game, including your IP address, device type, operating system, browser type, and screen resolution. This data is used for security monitoring, fraud prevention, and platform performance.
Usage data: We record your activity on the platform, including pages visited, games accessed, session durations, and features used. This helps us understand how Philippines players use the platform and improve the user experience.
Cookies and similar technologies: fortune game uses cookies and local storage to maintain your login session, remember your preferences, and measure platform performance. More detail is provided in the Cookies section below.
2. How We Use Your Information
fortune game uses the information collected for the following purposes:
- Account management: To create, verify, and maintain your account, process logins, and communicate important account-related updates.
- Payment processing: To handle deposits and withdrawals in Philippine Peso, verify payment sources, and maintain transaction records as required for financial compliance.
- Platform operation: To provide access to the sportsbook, slot online games, live casino, and fish games, and to display correct content based on your account status and preferences.
- Security and fraud prevention: To detect and investigate suspicious activity, protect against unauthorized account access, and comply with applicable laws regarding gaming and financial transactions.
- Customer support: To respond to your inquiries, resolve disputes, and assist with account or payment issues.
- Platform improvement: To analyze usage patterns, fix technical issues, and improve the overall experience for Philippines users.
- Legal compliance: To meet obligations under Philippine law and applicable gaming regulations, including record-keeping and reporting requirements.
fortune game does not use your personal information for unsolicited marketing to third parties, and we do not sell your data.
3. Cookies and Tracking Technologies
fortune game uses cookies — small text files stored on your device — to make the platform function correctly and to measure performance. The main types of cookies we use are:
- Essential cookies: Required for the platform to work. These maintain your login session and remember your account state. Without them, you would be logged out on every page load.
- Functional cookies: Store preferences such as language and display settings to give you a consistent experience when you return.
- Analytics cookies: Used to understand how pages are used, how long users stay, and which features are most accessed. This data is aggregated and does not identify individual users.
Most browsers allow you to manage or disable cookies through browser settings. Disabling essential cookies may affect your ability to log in and use the platform. fortune game does not use third-party advertising tracking cookies.
4. Data Storage, Security, and Third-Party Sharing
Your data is stored on secure servers. fortune game applies standard security practices including encrypted data transmission (HTTPS), access controls, and regular security reviews to protect the personal information of Philippines users from unauthorized access, disclosure, or loss.
No security system is completely impenetrable. If you become aware of any breach or unauthorized access to your account, please contact support immediately at [email protected].
Third-party sharing: fortune game may share limited user data with the following categories of third parties, strictly as needed:
- Payment processors: GCash, Maya, BDO, BPI, and other payment providers receive transaction data necessary to process your deposits and withdrawals in Philippine Peso.
- Game and platform technology providers: Providers who supply the sportsbook, slot online, live casino, and fish game technology may receive aggregated or session-level data to operate those services.
- Legal and regulatory bodies: We may disclose account or transaction data when required by applicable Philippine law, court order, or regulatory authority.
We do not sell personal data to marketers or data brokers.
5. Your Rights, Minor Protection, and Policy Updates
Your data rights: As a registered user of fortune game, you have the right to:
- Access: Request a copy of the personal data we hold about you.
- Correction: Request correction of inaccurate or outdated personal information in your account.
- Deletion: Request deletion of your personal data, subject to legal retention obligations and any unresolved account issues. Requests can be submitted by contacting [email protected].
- Restriction: In certain circumstances, request that we limit how your data is processed while a concern is being resolved.
Protection of minors: fortune game does not knowingly collect personal data from individuals under 18 years of age. The platform is strictly for adult users. If we become aware that a minor has registered an account, that account will be closed immediately and any data collected will be deleted in accordance with our policies. Parents or guardians who believe a minor has registered should contact us at [email protected].
Policy updates: fortune game may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. Updates will be indicated by a revised "Last Updated" date at the top of this page. Continued use of the platform after an update constitutes your acceptance of the revised policy. We encourage you to review this page periodically.
For any questions about this Privacy Policy or to exercise your data rights, contact our support team at [email protected]. You can also visit the FAQ page for answers to common questions about your account and data.
Questions About Your Data?
Our support team is available to help with privacy-related questions. You can also visit the FAQ page for quick answers, or log in to review and update your account information.